Shipping Policy
Effective Date: April 15, 2025
Thank you for choosing ON1 Software. As a digital store, we specialize in delivering software products electronically via email. Below is our Shipping Policy outlining how and when you will receive your purchases.
🚚 Delivery Method
All products sold on https://on1software.com are digital goods.
There is no physical shipping involved.
Your purchase will be delivered to the email address provided at checkout.
⏱️ Delivery Time
Most orders are processed and delivered within 30 minutes after successful payment.
In rare cases, such as high order volume or manual verification, delivery may take up to 12 hours — but this is extremely uncommon.
📩 What You Will Receive
You will receive an email that includes:
- A download link (if applicable)
- A license key or activation code
- Installation instructions (if needed)
Please make sure to double-check your email address when placing an order to avoid delays.
❌ No Physical Items
We do not ship CDs, USB drives, printed materials, or any physical products. All products are distributed electronically.
📥 Didn’t Receive Your Order?
If you haven’t received your email within 30 minutes:
- Check your spam or junk folder.
- Make sure your inbox isn’t full or blocking incoming messages.
- Contact us at 📧 contact@on1software.com and include your order number.
We’ll respond promptly and ensure you receive your product.
